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Privacy Policy

PRIVACY POLICY AND PERSONAL DATA PROTECTION



1. PROCESSING OF PERSONAL DATA

In accordance with the provisions of Regulation (EU) 2016/679 (GDPR) and current Spanish legislation on personal data protection, users are informed that the personal data provided through this website will be processed by:

Data Controller:

FROZY

Postal Address:Carrer dels Països Baixos, 12, 08700 Igualada, Barcelona, Spain

The personal data that the user provides through the website forms will be processed for the purpose of managing their request, addressing inquiries, managing the commercial and/or contractual relationship, as well as providing the requested services.

The submission of data through the forms implies the express acceptance of this Privacy Policy. If the requested mandatory data is not provided, it will not be possible to attend to your request.

The user guarantees that the data provided is true, accurate, and up to date, and declares to be of legal age, assuming responsibility for any damage or harm that may arise from the breach of this obligation.

2. ADDITIONAL PURPOSES

Whenever the user has given their express consent, FROZY may process their personal data for:

  • The sending of commercial, promotional, or informative communications related to products, services, offers, or news from the company.

  • The sending of newsletters or other periodic information by electronic or conventional means.

The user may revoke their consent at any time.

3. CONFIDENTIALITY AND DATA SECURITY

FROZY is committed to treating personal data with absolute confidentiality and to adopting the necessary technical and organizational measures to ensure data security, preventing its alteration, loss, processing, or unauthorized access, in accordance with the risk analysis conducted.

4. COMMUNICATION OF DATA TO THIRD PARTIES

Personal data will not be transferred to third parties, except for legal obligations or when strictly necessary for the proper provision of the requested service. In such cases, the user will be informed in advance and, when appropriate, their consent will be requested.

International data transfers will not be made except for legal obligations or the existence of adequate guarantees in accordance with current regulations.

5. DATA RETENTION PERIOD

Personal data will be retained:

  • As long as the commercial or contractual relationship is maintained.

  • As long as the interested party does not request its deletion.

  • For the legally required periods to comply with tax, administrative, or legal obligations.

6. USER RIGHTS

The user can exercise the following rights at any time:

  • Right of access:to know what personal data is being processed.

  • Right of rectification:to request the correction of inaccurate or incomplete data.

  • Right of deletion:to request the deletion of their data when it is no longer necessary.

  • Right of opposition:to oppose the processing of their data.

  • Right to limit processing:request the temporary suspension of processing.

  • Right to data portability:receive your data in a structured and commonly used format.

The exercise of these rights can be carried out by written request addressed to the address of the data controller or through the contact method indicated in the Legal Notice of the website.

For more information about your rights, you can consult the website of the Spanish Data Protection Agency:www.aepd.es

Additionally, the user has the right to file a complaint with the Spanish Data Protection Agency if they believe their rights have been violated.

7. COOKIE POLICY

This website uses its own and third-party cookies to improve user experience, analyze site usage, and optimize our services.

Cookies can store information such as language preferences, date and time of access, browsing habits, and statistical data.

This website may use analytics tools such asGoogle Analytics, which uses cookies to collect information anonymously about users' browsing. This information may be stored on servers located outside the European Union, under the corresponding legal guarantees.

The user can configure their browser to reject or delete cookies. For more information, please consult theCookie Policyof the website.

8. ADDITIONAL INFORMATION

FROZY reserves the right to modify this Privacy Policy to adapt it to legislative changes or changes in the company's activities. Any modification will be published in this same section.